This privacy policy describes the personal data we process when you use the Olive Tree by Terzakis website. It describes how your personal data is used, shared, and protected, the choices you have, and how you can contact us.
1. Data Controller
The data controller responsible for processing your personal data is the company K. TERZAKIS E.E., with VAT number: 801052137 and GEMI number: 14797527000, based in Alagni, Heraklion, Crete 70300. The company considers the security and protection of your personal data its highest priority.
Your personal data includes any information that can lead, either directly or in combination with others, to your unique identification or location as a natural person.
Use of the website and submission of any consent declaration signifies your acceptance of the practices described in this policy.
2. Purpose
This policy aims to inform you about the terms of collection, processing, and transmission of your personal data, as well as your rights under the GDPR (2016/679). Your rights include: information, access, rectification, erasure, restriction of processing, data portability, objection, and automated individual decision-making. You can also withdraw consent and file a complaint with the Hellenic Data Protection Authority (Kifisias Ave. 1-3, 11523 Athens, email: complaints@dpa.gr).
3. Who we are
Website address: Olive Tree by Terzakis | Company: K. TERZAKIS E.E. | Email: olivetreebyterzakis@gmail.com | Phone: 2810743083
4. What personal data we collect and why
When placing an order or communicating through our website, we collect:
First and last name
Email address
Contact phone number
Order or message details
Collection is for the purpose of providing services, fulfilling legal obligations, or managing user requests.
Comments: Data provided through comments is used solely for their management and publication.
Contact Forms: Submitted data is retained for as long as necessary to fulfill requests and is not used for promotional purposes.
5. Legal basis for processing
We use your data for:
Legitimate interests, such as processing claims or preventing fraud
Order fulfillment or provision of information prior to contract conclusion
6. Disclosure to third parties
Your personal data is not shared with third parties without reason. It may be transferred to collaborating entities or competent authorities when required by law.
7. How long we retain your data
Data is retained for as long as necessary to perform the service or to comply with legal obligations.
8. How we protect your data
We use technical and organizational measures such as encryption, firewalls, restricted access, staff training, and periodic audits for data security.
9. Data breach procedures
Reporting and contact mechanisms are in place to address actual or potential data breaches.
10. Data from third parties
If we receive data from third parties (e.g., advertisers or partners), it is used only for the performance of our services and the improvement of the user experience.
11. Automated decision-making or profiling
Our website does not use automated decision-making or profiling for user evaluation purposes.
12. Disclosure requirements
If regulatory obligations or other privacy laws exist, the company fully complies with them.
13. Contact
For questions regarding your personal data and privacy policy, please contact:
Email: olivetreebyterzakis@gmail.com
Phone: 2810743083
